1.Fresher or Experienced who are curious to tap into the communication world.
2.Past experience as a telesales representative or other customer service role.
3.High school diploma; B.Sc/BA/ BE computer will be an added advantage.
4.Have relevant skills and interests
5.Excellent knowledge and communication skills of Hindi, Gujarati and English language
6.Basic know-how of computer programs like (CRM software) and other telephone systems
Roles and Responsibilities:
1.Answering calls and resolving queries of customers about our product and services.
2.Communicating verbal acknowledgments of offers to our Sales group for closing.
3.Advises present or prospective clients by answering incoming calls on a routinely basis,
operating telephone equipment, automatic dialing systems, and different
4.Maintains operations by following policies and methodology and functional changes.
5.Keeping up a Quality Service by adhering to organization guidelines.
6.Reaching potential or existing clients to advise them about administration utilizing pre-
7.Responding to inquiries concerning things to customers on time.
8.Considering the details of each offering and staying side by the side of updates to these
|Experience||0 - 6 Years|
|Salary||2 Lac To 3 Lac 50 Thousand P.A.|
|Industry||ITES / BPO / KPO / LPO / Customer Service|
|Qualification||Professional Degree, Other Bachelor Degree|
|Key Skills||Non Voice Technical Support Sales Support Service Marketing Technical Services sales Telecaller telesales Telemarketer Telemarketing Executive Customer Care Representative Customer Support|
|Contact Person||Mr. Patel|
|Address||116, Sanatan Park - 3, Near Kothariya Chokadi, Rajkot.|
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