To supervise and monitor retail outlet operations in order to achieve the sales volume of Motor Spirit, High Speed Diesel, Lubes and NFR. To implement the ABP for the Division by leading a motivated field team and to achieve his KPI’s.
1 To achieve planned sales & other targets set for the division. - Planning of Annual Divisional business plan and set sales targets of MS, HSD Lubes & NFR for the division.- Fix targets of each of the TSM’s to help achieve the ABP targets. 2. To maintain high standard of quality & quantity by ensuring regular RO checks and having complaints addressed. - Achieve CRA targets of the Division. - Follow up in the cases of noncompliance by franchisees.- Address customer complaints and ensure service recovery.
3.Use guidelines to implement marketing plans and branding activities. - Branding activities for the division - Identify RO and develop NFR activities. - Implement Marketing programs. 4. Ensuring standardization of all Retail Outlets as per company specifications. - Standardization of all Retail outlets in the division as per Company standard. - Follow up with franchisees & TSM’s and ensure RO’s are as per branding manual. 5. Liasoning for mandatory approvals and product supplies. - Visiting government officials regularly. - Keeping constant touch and maintain cordial relation.
6. Ensuring sufficient availability of product and adequate distribution network to service the retail sales network. - Rolling monthly sales forecast for MS/HSD. - Optimum no. of TT’s required for optimum product supplies. 7. Strong franchisee relationship. - Address and close franchisee issues
- Regular visit to RO’s. - Conduct dealer meets. - Reduce equipment downtime
8 CRM 1. Get feedback from fuel customers regularly. 2. Implement Marketing Programs properly3. Reduce customer complaints quickly.
|Experience||14 - 25 Years|
|Salary||10 Lac To 25 Lac P.A.|
|Industry||Sales & Marketing / Business Development / Telecaller|
|Key Skills||Divisional Management|
|About Company||Nayara Energy|
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