ervice engineers are responsible for the maintenance and correction of products that have been sold.
They offer off-site corrective and preventive maintenance as well as other after-sales technical support solutions.
Service engineers are often the ones who interact with customers to provide information and procedures to address
the inquiries, concerns and requests to their products and services.
: Typical work duties of a service engineer include: responds to customer complaints; evaluates and resolves
problems of the customer; assists in installing the equipment; analyzes, inspects and reviews findings to determine
the solution to the problem that the customer demands; works alongside with technical sales engineers; offers
customer training for the product; repairs, tests and maintains equipment; monitors performance of the product;
maintains product manuals; provides customers with regular reports and feedback on their service requests;
develops and maintains relations with customers; reports common complaints of customers to top management in
order to address the situation for future reference; makes recommendations to maintenance technicians; and offers
feedback on product development, features and functions
|Experience||2 - 8 Years|
|Salary||1 Lac 50 Thousand To 3 Lac P.A.|
|Industry||Engineering / Engineering Design / R&D / Quality|
|Qualification||Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree|
|Key Skills||Electrical Engineer Electronics Engineer Automobile Service Engineer Instrumentation Engineer|
Hi! Simply click below and type your query.
Our experts will reply you very soon.